This Privacy Policy applies to all services on acebet-jit.com. By reading this policy, you'll understand how we handle your information and what rights you have.
1. Introduction
Acebet is a trusted online Sports Betting and gaming platform for users in Bangladesh. We believe that protecting your personal information is a fundamental right. This Privacy Policy explains what data acebet collects, why we collect it, how we use it, and how long we retain it.
By using acebet's website, mobile app, or any of our services, you are considered to have read and agreed to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services and contact our support team.
Acebet follows international standards for privacy protection. Our data security measures are regularly tested and audited by independent third-party security experts.
Acebet never sells your information to third parties. Your data is used solely to improve our services and maintain security.
2. Information We Collect
Acebet only collects information that is necessary to provide our services — nothing more. Below is a detailed breakdown of the types of information we collect.
Personal Identification Information
- Full name (as provided at registration)
- Date of Birth (for age verification)
- National ID Number (for identity verification)
- Email address
- Mobile Number
- Home Address (for withdrawal verification)
Financial Information
- Mobile banking number (bKash, Nagad, Rocket)
- Transaction history and amounts
- Deposit and withdrawal records
Technical Information (Automatic)
- IP address and device identifier
- Browser type and version
- Operating System
- Login Times & Activity Logs
- Cookies & Session Data
- User location (country level only)
| Data Type | Reason for Collection | Required? |
|---|---|---|
| Name & Contact | Account Creation & Communication | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Payment Information | Transaction Processing | Yes |
| IP Address | Security & Fraud Prevention | Automatic |
| Cookies | Service Improvement | Optional |
3. How We Use Your Information
Acebet uses your information for specific, limited purposes only. We never use your data for any other purpose without your consent. Below is a full list of how we use your information.
For Service Delivery
- Creating and managing your account
- Processing betting and gaming transactions
- Processing deposits and withdrawals
- Managing bonuses and promotions
For Security & Compliance
- Identity verification and age confirmation
- Prevention of Fraud, Money Laundering & Illegal Activities
- Meeting Legal Obligations
- Ensuring Account Security
For Service Improvement
- Analyzing and improving the user experience
- Resolving Technical Issues
- Developing new features and services
For Communication
- Sending important account-related notifications
- Providing customer support
- Informing you of relevant offers and promotions (subject to your consent)
Acebet never uses your data to show you irrelevant ads. Marketing communications are always based on your consent, and you may unsubscribe at any time.
5. Cookie Policy
The acebet website and app use cookies to enhance your experience. Cookies are small text files stored on your device that help us recognize you on your next visit.
Types of Cookies We Use
- Essential Cookies: Required for login sessions and security. Without these, the site cannot function properly.
- Performance Cookies: To analyze which sections of the site receive the most traffic.
- Functionality Cookies: To remember your preferred language and settings.
- Analytics Cookies: To collect aggregated usage data for service improvement.
You can disable cookies through your browser settings, though doing so may limit certain features of the site.
6. Security Measures
Acebet uses industry-leading security technology to protect your data. Our security team monitors your account around the clock to detect any suspicious activity.
Technical Safeguards
- 256-bit SSL/TLS Encryption — all data transfers are secured
- Two-Factor Authentication (2FA) — an extra layer of security for your account
- End-to-End Encrypted Database
- Regular penetration testing and security audits
- Automated suspicious activity detection system
- Data Backup — Fully encrypted off-site storage
Operational Security
- Only authorized personnel have access to data on a need-to-know basis
- All staff are bound by confidentiality agreements
- Regular staff training and security awareness programs
If any suspicious activity or unauthorized access is detected on your account, we will immediately notify you via email and SMS.
7. Data Retention Period
Acebet does not retain your data longer than necessary. The retention periods for different types of data are outlined below.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulation |
| Customer Support Chat | 3 Years | Dispute Resolution |
| Login Logs | 1 Year | Security |
| Marketing Preferences | Until consent is withdrawn | User Preferences |
Once the retention period ends, acebet securely deletes or anonymizes all relevant data.
8. Your Rights as a User
Under acebet's Privacy Policy, you have several important rights over your own data. These rights are described in detail below.
- Right to Access: You may request to know what personal data acebet holds about you.
- Right to Rectification: You may request corrections to any inaccurate or incomplete information.
- Right to Erasure: You may request deletion of your data under certain circumstances.
- Right to Restrict Processing: You may object to the use of your data for any specific purpose.
- Data Portability: You can request your information in a structured, portable format.
- Right to Withdraw Consent: You may withdraw consent for marketing communications at any time.
To exercise this right, email us at: support@acebet-jit.com — We typically respond within 7 business days.
9. Child Protection
Acebet strictly prohibits registration and use of services by individuals under 18 years of age. We do not knowingly collect data from minors.
- Date of birth is verified at the time of registration
- Identity verification is mandatory in cases of suspected fraud
- If data belonging to a minor is identified, the account will be immediately closed and the data deleted
- Parents can notify us if an account has been created in their child's name
If you believe a minor is using acebet, please contact support@acebet-jit.com immediately. We will act promptly.
10. Policy Changes
Acebet may update this Privacy Policy from time to time. Revisions may be made due to changes in services, legal requirements, or security improvements.
- You will be notified of any significant changes via email and an on-site notice.
- The date of any changes will always be noted at the top of the page under the "Last Updated" section
- Continued use of the service after any changes constitutes acceptance of the updated policy
- Previous versions of the policy are available upon request
11. Contact Us
For any questions, complaints, or requests regarding our Privacy Policy, please contact our Data Protection team directly. We're always here to help.
- Email: support@acebet-jit.com
- Subject: Write "Privacy Request" in the subject line
- Response Time: Typically within 7 business days
Our customer support is available 24/7. You'll receive a prompt response for any privacy-related concerns.